Privacy Policy
At Interventional Pain and Rehab Center (IPRC), your privacy is extremely important to us. We are committed to protecting your personal information and ensuring your trust when you use our services, visit our clinic, or interact with our website. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
When you interact with Interventional Pain and Rehab Center (IPRC), we may collect the following types of information:
- Personal Information: Name, address, phone number, email, date of birth, insurance details, and other identifiers provided during appointments or through our website.
- Medical Information: Health history, diagnostic results, treatment plans, and related clinical data (protected under HIPAA regulations).
- Website Information: Non-identifiable data such as IP addresses, browser type, device type, and browsing behavior (collected via cookies and analytics).
- Communication Information: Any details you share via phone, email, contact forms, or other means of communication.
2. How We Use Your Information
We use the information we collect to:
- Provide medical care and treatment services.
- Schedule appointments and manage patient records.
- Communicate important updates about your care.
- Process billing and insurance claims.
- Improve our website, services, and patient experience.
- Comply with medical, legal, and regulatory requirements.
3. Protection of Your Information
We maintain strict security measures to safeguard your personal and medical information:
- All patient health information is protected under HIPAA regulations.
- Administrative, technical, and physical safeguards are in place to prevent unauthorized access or disclosure.
- Access to sensitive data is limited to authorized staff involved in your care.
4. Sharing of Information
We do not sell or rent your personal information. Your data may only be shared in the following cases:
- With healthcare providers directly involved in your care.
- With insurance companies for billing and claims.
- When required by law or court order.
- With third-party service providers who help us operate our website or business (bound by confidentiality agreements).
5. Cookies and Website Tracking
Our website may use cookies and analytics tools to:
- Improve site functionality and user experience.
- Track anonymous usage data such as traffic patterns.
- Personalize your browsing experience.
You can disable cookies in your browser settings, though some features of our website may not function properly without them.
6. Your Rights
As a patient, you have the right to:
- Access your personal health information.
- Request corrections to inaccurate records.
- Restrict how your information is used or shared (where legally applicable).
- Request a copy of this Privacy Policy at any time.
To exercise these rights, please contact our office at 469-916-7880 or email info@paincaretexas.com.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of other websites and encourage you to review their policies.
8. Children’s Privacy
We do not knowingly collect personal information from children under 13 without parental consent. If you believe your child’s information has been shared with us in error, please contact us immediately.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services. Updates will be posted on this page with a revised “Effective Date.”
10. Contact Us
If you have any questions or concerns about our Privacy Policy or how your information is handled, please contact us:
PainCare Texas
7501 Lakeview Pkwy, Suite 270 Rowlett, TX 75088
Phone: 469-916-7880
Email: info@paincaretexas.com